Accessibility statement

This accessibility statement applies to Leicestershire Highways: A roads to zebras.

This website is run by Leicestershire County Council.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • navigation using a keyboard could be improved – it’s not always obvious which part of the page you’re on and the tabbing order could be improved
  • there is redundant alternative text on images buttons which may affect people using a screen reader.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email: trafficwebsite@leics.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Navigation using a keyboard could be improved:

  • it isn’t always clear where you are on the page. This fails WCAG 2.1 success criterion 2.4.7 Focus Visible.
  • the tabbing order could be improved such as the share icons being lower down the page and some elements took more than 1 tab to get past them. This fails WCAG 2.1 success criterion 2.4.3 Focus Order.

Some pages have redundant alternative text. This fails WCAG 2.1 success criterion 1.1.1 Non-text Content.

We are working with our website developer to resolve these issues.

What we’re doing to improve accessibility

We will regularly review the accessibility of this website with automated testing using the Lighthouse and WAVE accessibility tools. We will also conduct manual testing exercises, and review any issues reported by users of the website. We will work with our developer to make improvements.

Preparation of this accessibility statement

This statement was prepared on 11 March 2021.

This website was last tested on 11 March 2021.

We did our own testing using the Lighthouse and WAVE accessibility tools. We also conducted manual testing exercises.

We tested a number of pages that included a wide range of functionality including videos, promotional campaigns, show/hide functionality and staged content.